The worldwide spread of the COVID-19 virus has caused a dramatic change in patterns of consumer behavior. With the growing panic and prescriptions to maintain social distance, the share of those consumers who knowingly or involuntarily refuse physical contact with the seller is growing.
This stimulates the development of distance services and services, such as online ordering of products, contactless courier delivery of consumer goods, drawing up contracts for banking and insurance services, opening deposits, receiving remote medical and legal assistance. More actively there is a substitution of cash turnover in trading various instruments of contactless and distance payments.
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Thus, it turns out that in the case of a competent construction of a system for automating interaction with clients with their remote verification, face recognition and document recognition do not act as antagonists or mutually replacing processes, but as a necessary addition, due to which the application functionality is revealed most fully.
Step to freedom or digital slavery?
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