How coronavirus affects delivery services



COVID-19 has already settled in the States. Some employees of the Microsoft, Amazon and other companies' offices are infected. Mass events are canceled, companies transfer programmers to the remote mode. But not all employees are so lucky. Some cannot work from home. Including - hundreds of thousands of couriers who daily contact with dozens of people, often in different parts of the city.


What are the companies doing and how does the new hysteria affect the market?



Feast in Time of Plague


For shipping services and online stores in America, the current situation, surprisingly, is a big plus. On the one hand, their couriers are constantly on the street, they are not protected. On the other hand, millions of buyers prefer to reduce contacts with crowds of people, and more often order online rather than go shopping.



No soap

Therefore, deliveries, on the contrary, became greater (especially not from China). Amazon even had to report delays due to a sudden increase in volume. Even the system, worked out on Black Friday and Christmas, failed. Multiple growth in the calm weeks of late February - early March was simply not expected.


Prime Now and Amazon Fresh do not cope with the flow of orders. I even had to lower the guaranteed delivery speed. The situation is complicated by the fact that Amazon is not sure whether to recruit new employees, or such a "problem" will resolve itself in the near future.


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