Samsung remotely blocks its “gray” Smart TV in Russia. UPD - Samsung Statement

I'll never buy anything from Samsung again in my life !!! And I will dissuade everyone who will ask for advice in buying equipment!
Typical anonymus anger on a given topic



From January 22, Samsung began to actively block the operation of Smart TV on its televisions that were not intended by the manufacturer for operation in Russia. A couple of days ago, this situation was widely publicized and since then the runet has not ceased.
The manufacturer’s desire to take advantage of the Russian legislation (the national principle of exhaustion of the right to a trademark - Article 1487 of the Civil Code of the Russian Federation ), to limit parallel imports and thus protect its margin is understandable.

, Q70 55" 64 000 , - 100 000 . 1,5-2 .

But the piquancy of the situation is that the measures applied primarily hit the final consumers of the products already put into circulation, and not the importers. The forums have a lot of stories about how people bought TVs in Finland or Poland on their own and imported them legally into Russia, unaware that they might run into problems. But regardless of the purchase option - on their own abroad or from an unofficial seller on the conditional Gorbushka - they got a bricked Smart TV.

An additional difficulty for the end consumer is that it is not always possible to clearly determine which television the seller offers. For example, herethe person was sure that he was buying a “legal” TV, but as a result he got a lock. There you can see one of the typical answers of Samsung:
Eugene, , .

, . ( ).
, .

, .
In order to verify this, we ask you to contact our customer service at the toll-free number 8-800-555-55-55.
Of course, there is some contradiction between the streamlined phrase “excludes the possibility of the manufacturer to guarantee the availability of all functions in the user's country of residence” and the actual intentional forced remote shutdown of functions.

On forums with varying success, they are looking for options to bypass locks. The main option is reconfiguring the region and activating the European smart hub via VPN. But in this case, applications and services of the selected European region will be available, often without ivi, okko, Yandex and Match TV. Another solution to the problem is more extreme - replacing the TV system board with an analog from the official model. Such a procedure costs at least $ 140.

What's next? Some users said that they had already contacted Rospotrebnadzor with a request to verify the legality of Samsung's actions. Others even managed to petition change.org. The forums are filled with joyful distributors of "legal" TVs and surprisingly joyful users of "legal" TVs who actively brand "rogue" who are "to blame." At the same time, people rightly notice that further it is worth waiting for problems with other “illegal” smart Samsung technology, which calls into question the desirability of further adherence to this brand.

On the other hand, in the case of TVs, only the functionality of Smart TV is lost, and the screen itself continues to correctly display the picture from external sources. The difference in price with a “legal” TV is such that some people buy Xbox / Play Station, Nvidia shield, or more budget options - Apple TV, Xiaomi Mi Box and other smart boxes for the money.

Now it's up to the competition. If Sony and LG do not follow the example of their main competitor, then we can assume that the love of consumers will shift in their direction despite the pleasant technical characteristics of Samsung screens.

UPD. Samsung has released an official statement. Blah blah blah we want money, but you hold on. news.samsung.com/en/officialstatement2
, , Samsung Electronics .

, .

(, ).

, , , Samsung Electronics. , , , .

, .

EAC ( E ) EAC . EAC .

, , , EAC, , .

, , RU.

Samsung (, Samsung -), .

Samsung Electronics : 8-800-555-55-55 ( ).

, Samsung : www.samsung.com/ru/support/category/tv-audio-video

Source: https://habr.com/ru/post/undefined/


All Articles