Here we opened the position of support engineer in the GoLand team. This made me tell how this is happening with us. There is already a good article on Habré about this from 2014. But, firstly, GoLand did not exist yet. And, secondly, much has changed since then. Although it’s fun to see that everyone who gave the interview then still works for the company. True, not everyone is in the same position - sometimes you want to do something else.
You can say: “What do you even understand about this? You are a developer! ” And it is true. But now we do not have a dedicated support engineer in our team, so each developer and QA, only five people, are on duty in turn. We call it support duty. This is what I will tell.
" Palace Guard " by SdosRemedios is licensed under CC BY-ND 2.0
So, every fifth week begins for me a little differently. I, as usual, get to the kitchen and make myselflatte . , , Zendesk. ZD, (, ) — . , , . Twitter StackOverflow, .
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Still new to Go and Goland but love both so far
As usual, thanks for awesome product! ^_^
I'm a big fan of every JetBrains IDE and GoLand is currently my most-used one outside of work. I love it, thanks very much.
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I keep using the free version but the complete one is a bit expensive for me.
call hierarchy is bullshit in go, because everything is being sent through channels, so you have to understand who send what :)
Hard coding — let alone extending — the support for an abusive monopoly is never ok. … Sounds like it's time to find a new IDE. :(
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